Job Details


SALES ADMINISTRATION Support Rep


Jun 07, 2018
Austin, Texas

SALES ADMINISTRATION - Support Rep (8327500)
12 Months Contract
Austin, TX

Job Description
Performs a variety of clerical and administrative activities to support sales staff to ensure the smooth flow of information and follow up for existing and prospective customers. Primary responsibilities include processing sales leads and assuring leads are directed to the appropriate staff member, conducts follow up to assure timely delivery of sales materials, phone contacts to augment the efforts of the sales staff as needed, processing sales data, sales progress reports and other sales related records and reports, answers routine product questions and directs questions to appropriate personnel as required, and other duties as assigned. 

Primary focus on US Enterprise, Government & Higher Education Markets, plus US Business Resellers. Must be able to interface with multiple cross-functional team members that are both in office and remote in the field. Must be comfortable participating in meetings via in person or virtually (phone and video conf). Education, Experience, and/or Skills required: 
4+ years industry experience encompassing: 
Sales support, administration or pre-sales activities. 
Preferably containing at least 3+ years working with a Sales, Marketing or Sales Finance team. 
Preferred industries include Technology, Telecommunications, Distribution or F1000 companies. 
Familiarity with larger Business or Government organizational methodology. 
BA/BS required 
Program, Project or Process management experience a plus 
Experience working directly with sales, understanding common sales terms and methodologies. 
Strong business acumen, analytical and problem solving skills 
Excellent verbal and written communication skills 
Excellent interpersonal skills 
Detail oriented 
Team player 
Strong work ethic 
Ability to work independently and self motivated 
The ability to be effective in both direct and virtual team leadership. 
The ability of a high level of impact and influence skills and collaborative working style. 
Develops and maintains issues logs to ensure accountability for resolution of key issues. 
Communicates with the customers (internal & external) to ensure quality of product and service on a regular basis 
Strong sense of initiative and pro-activeness 
Flexibility to work varied shifts when required 
Ability to analyze and interpret complex business data 
Strong Excel & Numbers proficiency required 
Keynote proficiency desired 
Mac OS experience desired 

Actively practice teamwork, working within the Sales, Contracts, Finance, and Sales Ops organizations and throughout other parts of the company to achieve results. Take initiative and challenge the status quo. Deliver more than the customer expects. Be dependable and reliable – follow-up quickly and consistently. Demonstrate a positive and approachable demeanor. 


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